Course Description

PURPOSE OF THE UNIT STANDARD
This Unit Standard is intended for junior managers of organisations. The Unit Standard specifies the knowledge and skills required to solve problems and make decisions.

The qualifying learner is capable of:
Defining a problem.
Investigating the problem.
Generating problem solutions.
Implementing problem solution.
Evaluating the effectiveness of the solution.

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING
Learners accessing this unit standard should be competent in Communication and Mathematical Literacy at NQF Level 3.

UNIT STANDARD RANGE
‘Area of responsibility’ includes, but is not limited to, cost centre, section, department or team.
‘Junior managers’ include, but are not limited to, team leaders, supervisors, foremen and section heads.
‘Standard Operating Procedures’ (SOPs) may comprise formal written documents or accepted practices in the organisation.
‘Organisation’ includes but is not limited to, workplace, work context, work unit, company, department or section.